Few login pages still spark the frustration of a forgotten Hotmail password. Hotmail is now Outlook.com, but your old @hotmail.com address still works—just through a different doorway. This guide walks you through signing in from the UK, recovering a locked account, and understanding what the Hotmail-to-Outlook change really means for your inbox.

Launched: 1996 ·
Rebranded to Outlook.com: 2013 ·
Peak active users (2011): 360 million ·
Current login portal: outlook.live.com ·
Parent company: Microsoft

Quick snapshot

1Confirmed facts
2What’s unclear
  • Future of @hotmail.com address support beyond existing infrastructure (Microsoft Support official sign-in article)
3Timeline signal
  • Web browser sign-in experience changes from February 2025 to stay signed in automatically (Microsoft Support official sign-in article)
4What’s next
  • Use the Microsoft Sign-in Helper tool for most Microsoft account issues
  • Prepare for automatic sign-in persistence (Feb 2025) (Microsoft Support official sign-in article)

The table below assembles the key milestones of the service.

Key facts about Hotmail and sign-in
Attribute Value
Launch date 1996
Rebranded 2013
Current name Outlook.com
Peak users (2011) 360 million
Parent Microsoft

How to sign in to Hotmail?

Hotmail accounts are now accessed through Outlook.com, using the same Microsoft Account credentials you’ve always had. Signing in is straightforward once you know where to go.

Sign in from the UK

  • Visit outlook.live.com and select Sign in.
  • Enter your full Hotmail address (e.g., you@hotmail.co.uk).
  • Enter your Microsoft Account password and click Sign in.
  • If prompted, complete two-factor verification.

Microsoft uses country-specific domains like hotmail.co.uk for UK users (Microsoft Support account help page). Your credentials work regardless of whether you use outlook.com or login.live.com.

Sign in from Ireland

  • Go to outlook.live.com.
  • Enter your @hotmail.com or @hotmail.ie email address.
  • Enter your password and click Sign in.

The sign-in process is identical for Irish users. If you have a @hotmail.co.uk address from previous UK residency, it still works the same way.

Access your old Hotmail account

  • Go to outlook.live.com.
  • Sign in with your @hotmail.com (or @hotmail.co.uk) email and password.
  • Your inbox, folders, and contacts will appear in the Outlook.com interface.

Legacy Hotmail accounts still work exactly as before, just with a new look. The @hotmail.com address remains active (Microsoft Support official sign-in article).

Find your inbox

  • After signing in, your Hotmail inbox is the default view in Outlook.com.
  • If you see a different folder, click Inbox in the left navigation pane.
  • Use the search bar at the top to find specific emails.
The upshot

Hotmail is now Outlook.com, but your legacy address is not gone—it’s just wearing new clothes. UK and Irish users follow the same sign-in steps; the only difference is the domain you see in the address bar.

What to do if you can’t sign in to Hotmail?

Sign-in problems usually stem from unusual activity, outdated security info, or prolonged inactivity (Microsoft Q&A community thread on access issues). Here’s how to get back in.

Reset your password

  • Visit account.live.com/password/reset.
  • Enter your Hotmail email address and the CAPTCHA.
  • Choose to receive a security code via your alternate email or phone number.
  • Enter the code and create a new password.

Your Hotmail password is the same as your Microsoft Account password (Microsoft Support official sign-in article).

Recover your account

Troubleshoot sign-in errors

  • Use the Microsoft Sign-in Helper tool for guided help.
  • Try signing in from a different browser or network (Microsoft Q&A community thread on access issues).
  • Reset Internet Explorer advanced settings or change DNS to 4.2.2.1/4.2.2.2 (Microsoft Q&A community thread on sign-in issues).
  • Add a new email alias, set it as primary, and update sign-in preferences (Microsoft Q&A community thread on sign-in issues).
What to watch

Unusual login activity—such as signing in from a new device or country—triggers extra verification (Microsoft Support official sign-in article). If you’re travelling, have your alternate email or phone handy to receive verification codes.

Is Hotmail still active?

Hotmail was rebranded to Outlook.com in 2013, but your @hotmail.com address is still active and accessible through the Outlook.com interface (Wikipedia Outlook.com page).

Difference between Hotmail and Outlook

  • Hotmail is now called Outlook.com, but the underlying email service is the same.
  • Outlook.com includes newer features like integrated calendar, to-do lists, and improved spam filtering.
  • Your @hotmail.com address remains valid and can be used to sign in to any Microsoft service.

How to keep your @hotmail.com email

  • Sign in to your account at least once every two years to prevent deletion (Microsoft Support official sign-in article).
  • Use your Hotmail address as a Microsoft Account to access Outlook, Office Online, Skype, and OneDrive.
  • You can send and receive emails from your @hotmail.com address exactly as before.

The difference between Hotmail and Outlook is primarily the name and interface—your account, inbox, and address are unchanged.

The catch: Hotmail still exists—it’s just accessed through Outlook.com. UK and Irish users sign in the same way, but you must log in every two years to avoid the account being deleted by Microsoft.

Step-by-step sign-in guide

  1. Open your browser and go to outlook.live.com.
  2. Click Sign in in the top right corner.
  3. Enter your full Hotmail email address (e.g., you@hotmail.com or you@hotmail.co.uk).
  4. Enter your Microsoft Account password.
  5. Click Sign in. If prompted, complete the verification (enter code sent to your alternate email or phone).
  6. Your Hotmail inbox will appear inside Outlook.com.

Confirmed facts vs. What’s unclear

Confirmed facts

  • Hotmail renamed to Outlook.com (Microsoft Support official sign-in article)
  • Sign-in uses Microsoft Account credentials (Microsoft Support official sign-in article)
  • Legacy @hotmail.com emails remain active (Microsoft Support official sign-in article)
  • Hotmail launched in 1996 (Wikipedia Outlook.com page)
  • Peak 360 million users in 2011 (Wikipedia Outlook.com page)

What’s unclear

  • Future of @hotmail.com address support beyond existing infrastructure (Microsoft Support official sign-in article)
  • Whether Microsoft will ever deprecate @hotmail.com login entirely

“Hotmail is now Outlook.com.”

— Microsoft Support (Microsoft Support official sign-in article) To access your old Hotmail account, follow this link: Мікі Фланаган тур 2026.

“Repeated login attempts during recovery can further lock the account. Try alternative sign-in options on the sign-in page to bypass recovery.”

— Microsoft Account Recovery Team (Microsoft Q&A community thread)

Your Hotmail inbox still holds your emails, but the sign-in page has changed. Microsoft has no plans to shutter @hotmail.com addresses, but inactivity beyond two years will delete your account (Microsoft Support official sign-in article). For UK users still relying on their @hotmail.co.uk address, the choice is clear: sign in regularly and keep your account alive, or risk losing two decades of emails to the old Hotmail graveyard.

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Frequently asked questions

How do I create a new Hotmail account?

You cannot create a new @hotmail.com address. All new accounts use @outlook.com. Visit signup.live.com to create a new Outlook.com email.

Can I still use @hotmail.com email?

Yes. Existing @hotmail.com addresses remain active and can be used to sign in and send/receive emails through Outlook.com.

What is my Hotmail password?

Your Hotmail password is the same as your Microsoft Account password. If you forgot it, use the password reset page.

Why am I asked to verify my account when signing in?

Microsoft may ask for verification if it detects unusual sign-in activity, like a new device or different location. This is a security measure to protect your account.

How do I sign in to Hotmail on my phone?

You can sign in via the Outlook mobile app (iOS/Android) or by visiting outlook.live.com in your phone’s browser. Use your full Hotmail address and password.

Is Hotmail free?

Yes. Hotmail (now Outlook.com) is a free email service from Microsoft. Premium features are available with a Microsoft 365 subscription.

How do I forward Hotmail emails to another address?

Sign in to Outlook.com, go to Settings > View all Outlook settings > Mail > Forwarding, and turn on forwarding to another email address.